Keep Your Cartessa Devices Running Like New: Expert Servicing by VMS

Cartessa Aesthetics has revolutionized the aesthetic industry with devices like the Tetra CO2 (CoolPeel), Motus AY, and VirtueRF—machines known for their precision, innovation, and results. But even the most advanced equipment needs professional care to perform at its best.

At VMS (Vital Med Service), we specialize in the maintenance and repair of high-performance aesthetic devices, including the full range of Cartessa machines. In this article, we’ll walk you through why proper servicing matters, what it involves, and how VMS can help extend the life of your investment.

Why Routine Servicing Matters

Your aesthetic device is more than just a tool—it's the foundation of your client results and business reputation. Regular maintenance ensures:

✅ Accurate and consistent treatment energy

✅ Reduced risk of downtime or device failure

✅ Longer lifespan of internal components

✅ Protection of your warranty and certification

Unserviced machines may seem “fine,” but small calibration drifts or internal wear can drastically impact treatment results and client safety.

What’s Included in a VMS Service Visit?

At VMS, we go beyond basic cleaning. Our Cartessa servicing includes:

🔧 Full Device DiagnosticsWe test and verify the system’s performance using manufacturer-level equipment.

🧪 Laser & RF CalibrationWe make sure your device is delivering precise energy output for safe, effective treatments.

🧼 Handpiece & Optics CleaningWe deep clean, inspect, and assess wear and tear on all attachments and optics.

🛠 Component ReplacementWe replace filters, seals, and worn parts using high-quality or OEM parts when available.

💻 Software Check & UpdatesWe inspect for software-related issues and ensure your system is up to date.

📋 Service Report & RecommendationsAfter each visit, you’ll receive a detailed report outlining the health of your device, any issues found, and tips to extend its lifespan.

How Often Should You Service Cartessa Devices?

Device	Recommended Service Interval	VMS Notes
Tetra CO2 (CoolPeel)	Every 6–12 months	Optics, cooling fans, energy calibration
Motus AY/AX	Every 6–12 months	Diode alignment, filter swap, fluence testing
VirtueRF	Annually	RF calibration, pin cartridge inspection
Quanta Discovery Pico	Every 6 months	Internal alignment, water system check

We recommend scheduling preventative maintenance every 6–12 months depending on your treatment volume.

Red Flags That Indicate It's Time to Call VMS

Don’t wait for a total shutdown. Call us if you notice:

• Weak or inconsistent energy output

• Overheating or odd noises during treatments

• Error codes or software glitches

• Worn handpiece tips or connections

• Client discomfort or unpredictable results

Why Choose VMS for Your Cartessa Device Maintenance?

✅ Certified, Experienced TechniciansOur team is trained across a wide range of laser and RF devices, with years of field experience.

✅ Fast Turnaround TimesWe know downtime hurts your business. VMS works quickly to get you back in action.

✅ Transparent Pricing & Service ReportsNo hidden fees—just clear recommendations, honest assessments, and peace of mind.

✅ On-Site & In-Clinic OptionsWhether you need a one-time repair or a service contract, we come to you or service in-shop.

Book Your Next Service with VMS

Don’t wait until something breaks. Keep your Cartessa machine in top condition with scheduled maintenance from VMS.

📞 Call us at [Your Phone Number]

📧 Email: [Your Email Address]

🌐 Schedule online at [Your Website URL]

Let VMS keep your equipment—and your reputation—running flawlessly.